Shipping policy

Thank you for shopping at Threads by Vivans.com. We are committed to delivering your purchases quickly and efficiently. Please review our shipping and delivery policy below:

Shipping Zones: We ship all across India and International also.

Processing Time: Orders are processed within 2-3 working days (Monday to Saturday, excluding public holidays) after receiving your order confirmation.

Shipping Method and Time: Standard Shipping: Estimated delivery within 6-12 working days.

Shipping Costs: There are no shipping charges at the time of delivery, but there will be Rs. 150/- shipping cost for initiating return/exchange (for any size and style issues) of your order.

Tracking Information: Once your order has been shipped, you will receive a shipment confirmation with tracking details through email or SMS. You can track your order using the provided tracking number on our website or the logistic partner’s website.

Delivery:

1. Recipient Availability: It is important that someone is available at the delivery address to receive the package.

2. Delivery Attempts: Our courier partner will make 3 attempts to deliver your package. If delivery is unsuccessful, the order will be marked as RTO and will be returned back to us.

International Shipping: For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer.

Order Modifications: Once an order has been placed, modifications such as changes to shipping address or items ordered may not be possible. Please ensure all details are correct before completing your purchase.

Order Tracking: You can track your order using the link provided in your shipment confirmation email or by logging into your account on our website.

Contact Us: If you have any questions about our shipping and delivery policy, please contact our customer service team at:

Email: threadsbyvivans@gmail.com

Phone no: 0172-2790918